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LC Manager crashes when adding billing info - Printable Version

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+--- Thread: LC Manager crashes when adding billing info (/showthread.php?tid=333)



LC Manager crashes when adding billing info - Bizbuzz - 02-17-2020

Hi,

Trying to add credit card info in Billing section under Account in LC Manager causes the application to crash...

Br /John


RE: LC Manager crashes when adding billing info - Linda Lu - 02-17-2020

I have made an update to the billing portion. Please try it again and let me know if you are still experiencing any issues.


RE: LC Manager crashes when adding billing info - Bizbuzz - 02-19-2020

(02-17-2020, 08:30 PM)Linda Lu Wrote: I have made an update to the billing portion. Please try it again and let me know if you are still experiencing any issues.

Hi, I found the bug when trying again as it crashed again. Sent the error report to support.

It doesn't handle foreign characters well. So replacing an "ä" with an "a" made it work.

Br /John


RE: LC Manager crashes when adding billing info - Linda Lu - 02-19-2020

Thank you for reporting the error. We will look into handling foreign characters when adding cards to your LiveCloud account.