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+--- Thread: User auth not working (/showthread.php?tid=40)
User auth not working - clarencemartin - 07-02-2019
I just updated my LiveCloud API's and for some reason, I can add a user but the user info is not displayed in the LCM and the Auth API Key does not authenticate.
Although, when I try to re-input the user into the LCM, the LCM says that the user already exists.
RE: User auth not working - WhenInSpace - 07-02-2019
Yes, I notice similar issues. Using cdb_updateUserAccount does update the data (you can verify it through cdb_readUserAccount), but it is not reflected in LCM.
And updating a user password saves the password in clear text, not hashed, after which it can't be used for authentication.
RE: User auth not working - clarencemartin - 07-02-2019
even though the LCM thinks that the user info is still active - it does not show in the LCM. I also exported the user table and the data does not show in the exported data.
RE: User auth not working - simon.schvartzman - 07-02-2019
(07-02-2019, 03:26 PM)clarencemartin Wrote: even though the LCM thinks that the user info is still active - it does not show in the LCM. I also exported the user table and the data does not show in the exported data.
I'm experiencing the same problem and a few hours ago Posted a new thread on the subject...
Good to know I'm not alone...worried about LCM reliability and response time to answer/fix
RE: User auth not working - jasonchan - 07-02-2019
Does the problem still persist?
Our latest update was supposed to fix the issue.
RE: User auth not working - simon.schvartzman - 07-02-2019
(07-02-2019, 07:52 PM)jasonchan Wrote: Does the problem still persist?
Our latest update was supposed to fix the issue.
It does for me, I can't access the cdbUsers, it shows an empty table or sometimes it doesn't even allow to click on the line...
RE: User auth not working - WhenInSpace - 07-02-2019
The problem persists for me too. I'm working on an email to Mark about it, with screenshots.
Or does the update require me to manually download a new version of LCM? I haven't done that. I restarted LCM several times though.
RE: User auth not working - jasonchan - 07-02-2019
Can you try restarting LCM and login again?
RE: User auth not working - simon.schvartzman - 07-02-2019
(07-02-2019, 08:00 PM)jasonchan Wrote: Can you try restarting LCM and login again?
I have done so several times, no joy...
RE: User auth not working - clarencemartin - 07-02-2019
I just checked and it works now.