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there is no package in the subscription section - Printable Version

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+--- Thread: there is no package in the subscription section (/showthread.php?tid=469)



there is no package in the subscription section - miyaa - 10-02-2020

like the screenshot I attached.


RE: there is no package in the subscription section - Linda Lu - 10-02-2020

Which region of LiveCloud Manager are you using and what is the subscription plan of your account?

In the second screenshot with the execution error, please email the report to us.


RE: there is no package in the subscription section - miyaa - 10-03-2020

my region : san fransico.
previously my package was rain. but downgraded to mist because it's not in the production stage. the error that I get is this.

---
Executing at 8:14:21 PM on Saturday, October 3, 2020
Type: Chunk: no such object
Object: group "status tab" of group "Content" of card "LCM_account" of stack "/Applications/LiveCloudManager.app/Contents/Resources/_MacOS/data/LCM"
Line:
Line Num: 94
Hint: createPlansUI

Comments:
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RE: there is no package in the subscription section - Linda Lu - 10-05-2020

Please try removing LiveCloud Manager from your computer and re-downloading it here. Are you still getting this issue?


RE: there is no package in the subscription section - miyaa - 10-07-2020

solved. Thanks Linda Lu