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LCM: "Please inform Canela about this" - Printable Version

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LCM: "Please inform Canela about this" - JereMiami - 05-21-2022

Hey all: 

Weird response stuff today. 

Logging into LiveCloud Manager gives me this response:

"Incorrect email or password. Please make sure your email and password are correct and try again."

Resetting my password yields this response: 

"Failed to reset password. There was a problem getting a response from the server for cdb_forgotAccountPassword. Please inform Canela about this."

In logging in from LiveCode standalone using developer authentication, I get this: 

"Error. The server response could not be downloaded at this time. - could not receive nonse value." 

I'm on the US-San Francisco region.  This was on my Windows version, which is what I have always used. I also just downloaded LCM to my Mac and received the same responses.


RE: LCM: "Please inform Canela about this" - clarencemartin - 05-21-2022

This is a problem that affects both Appli and LCM LiveCloud.


RE: LCM: "Please inform Canela about this" - JereMiami - 05-22-2022

Everything is back as it should be from my end. No errors received this morning from the standalone and I am able to login into LCM.


RE: LCM: "Please inform Canela about this" - clarencemartin - 05-22-2022

Appli will no longer accept Project Codes.

the previous posting should read - The Appli Player will not accept project Codes. The IDE seems to be working fine.


RE: LCM: "Please inform Canela about this" - mark_talluto - 05-22-2022

Hello Clarence and JereMiami,

I verified that the SFO region is healthy and happy. After receiving more details from Clarence, I think your two issues are not connected. I think he found a bug in Appli that needs attention.

The regions reset themselves automatically. This may have resolved a hanging instance for you JereMiami.

-Mark


RE: LCM: "Please inform Canela about this" - JereMiami - 05-23-2022

(05-22-2022, 08:48 PM)mark_talluto Wrote: Hello Clarence and JereMiami,

I verified that the SFO region is healthy and happy. After receiving more details from Clarence, I think your too issues are not connected. I think he found a bug in Appli that needs attention.

The regions reset themselves automatically. This may have resolved a hanging instance for you JereMiami.

-Mark

It's back to giving the same errors today as it did Saturday. Sunday worked just fine all day. Standalone gives "Error: The server response could not be downloaded at this time - could not receive nonse value." And LiveCloud Manager cannot login under my credentials or reset my password.


RE: LCM: "Please inform Canela about this" - clarencemartin - 05-23-2022

This happened to me this morning also.


RE: LCM: "Please inform Canela about this" - clarencemartin - 05-23-2022

See attached Videos showing Login Problems.


RE: LCM: "Please inform Canela about this" - JereMiami - 05-23-2022

I could not see your video. But, LCM and my standalone are still sending these errors. Again, worked fine yesterday, but not the day before or today.


RE: LCM: "Please inform Canela about this" - clarencemartin - 05-23-2022

Both the LiveCloud LCM and Sppli logins are now operating.
I just tested them.