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+--- Thread: LCM: "Please inform Canela about this" (/showthread.php?tid=516)
LCM: "Please inform Canela about this" - JereMiami - 05-21-2022
Hey all:
Weird response stuff today.
Logging into LiveCloud Manager gives me this response:
"Incorrect email or password. Please make sure your email and password are correct and try again."
Resetting my password yields this response:
"Failed to reset password. There was a problem getting a response from the server for cdb_forgotAccountPassword. Please inform Canela about this."
In logging in from LiveCode standalone using developer authentication, I get this:
"Error. The server response could not be downloaded at this time. - could not receive nonse value."
I'm on the US-San Francisco region. This was on my Windows version, which is what I have always used. I also just downloaded LCM to my Mac and received the same responses.
RE: LCM: "Please inform Canela about this" - clarencemartin - 05-21-2022
This is a problem that affects both Appli and LCM LiveCloud.
RE: LCM: "Please inform Canela about this" - JereMiami - 05-22-2022
Everything is back as it should be from my end. No errors received this morning from the standalone and I am able to login into LCM.
RE: LCM: "Please inform Canela about this" - clarencemartin - 05-22-2022
Appli will no longer accept Project Codes.
the previous posting should read - The Appli Player will not accept project Codes. The IDE seems to be working fine.
RE: LCM: "Please inform Canela about this" - mark_talluto - 05-22-2022
Hello Clarence and JereMiami,
I verified that the SFO region is healthy and happy. After receiving more details from Clarence, I think your two issues are not connected. I think he found a bug in Appli that needs attention.
The regions reset themselves automatically. This may have resolved a hanging instance for you JereMiami.
-Mark
RE: LCM: "Please inform Canela about this" - JereMiami - 05-23-2022
(05-22-2022, 08:48 PM)mark_talluto Wrote: Hello Clarence and JereMiami,
I verified that the SFO region is healthy and happy. After receiving more details from Clarence, I think your too issues are not connected. I think he found a bug in Appli that needs attention.
The regions reset themselves automatically. This may have resolved a hanging instance for you JereMiami.
-Mark
It's back to giving the same errors today as it did Saturday. Sunday worked just fine all day. Standalone gives "Error: The server response could not be downloaded at this time - could not receive nonse value." And LiveCloud Manager cannot login under my credentials or reset my password.
RE: LCM: "Please inform Canela about this" - clarencemartin - 05-23-2022
This happened to me this morning also.
RE: LCM: "Please inform Canela about this" - clarencemartin - 05-23-2022
See attached Videos showing Login Problems.
RE: LCM: "Please inform Canela about this" - JereMiami - 05-23-2022
I could not see your video. But, LCM and my standalone are still sending these errors. Again, worked fine yesterday, but not the day before or today.
RE: LCM: "Please inform Canela about this" - clarencemartin - 05-23-2022
Both the LiveCloud LCM and Sppli logins are now operating.
I just tested them.