• 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
LCM: "Please inform Canela about this"
#1
Hey all: 

Weird response stuff today. 

Logging into LiveCloud Manager gives me this response:

"Incorrect email or password. Please make sure your email and password are correct and try again."

Resetting my password yields this response: 

"Failed to reset password. There was a problem getting a response from the server for cdb_forgotAccountPassword. Please inform Canela about this."

In logging in from LiveCode standalone using developer authentication, I get this: 

"Error. The server response could not be downloaded at this time. - could not receive nonse value." 

I'm on the US-San Francisco region.  This was on my Windows version, which is what I have always used. I also just downloaded LCM to my Mac and received the same responses.
  Reply
#2
This is a problem that affects both Appli and LCM LiveCloud.
  Reply
#3
Everything is back as it should be from my end. No errors received this morning from the standalone and I am able to login into LCM.
  Reply
#4
Appli will no longer accept Project Codes.

the previous posting should read - The Appli Player will not accept project Codes. The IDE seems to be working fine.
  Reply
#5
Hello Clarence and JereMiami,

I verified that the SFO region is healthy and happy. After receiving more details from Clarence, I think your two issues are not connected. I think he found a bug in Appli that needs attention.

The regions reset themselves automatically. This may have resolved a hanging instance for you JereMiami.

-Mark
  Reply
#6
(05-22-2022, 08:48 PM)mark_talluto Wrote: Hello Clarence and JereMiami,

I verified that the SFO region is healthy and happy. After receiving more details from Clarence, I think your too issues are not connected. I think he found a bug in Appli that needs attention.

The regions reset themselves automatically. This may have resolved a hanging instance for you JereMiami.

-Mark

It's back to giving the same errors today as it did Saturday. Sunday worked just fine all day. Standalone gives "Error: The server response could not be downloaded at this time - could not receive nonse value." And LiveCloud Manager cannot login under my credentials or reset my password.
  Reply
#7
This happened to me this morning also.
  Reply
#8
See attached Videos showing Login Problems.
  Reply
#9
I could not see your video. But, LCM and my standalone are still sending these errors. Again, worked fine yesterday, but not the day before or today.
  Reply
#10
Both the LiveCloud LCM and Sppli logins are now operating.
I just tested them.
  Reply


Forum Jump:


Users browsing this thread: 2 Guest(s)