Service off line?

[efrain.c]

NY is working.
I would like to know how long the system was off-line in order to address customer's questions.

Thanks

Hi Simon,

Affected regions were down for about 15 hours.

[simon.schvartzman]

No answer means:
1 - don't know
2 - don't want to answer
3 - haven't look at the last post
4 - other