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Latest Threads
Allow users to change the...
Forum: General
Last Post: mark_talluto
01-18-2024, 01:09 AM
» Replies: 8
» Views: 7,354
cdb_sendEmail
Forum: General
Last Post: mark_talluto
11-07-2023, 09:57 PM
» Replies: 0
» Views: 298
cdb_sync & cdb_lookupvalu...
Forum: General
Last Post: mark_talluto
11-07-2023, 09:45 PM
» Replies: 1
» Views: 508
cdb cdb_sendEmail
Forum: Bug Reports
Last Post: JereMiami
10-05-2023, 01:57 PM
» Replies: 0
» Views: 866
LCM: "Please inform Canel...
Forum: General
Last Post: mark_talluto
07-12-2023, 07:58 PM
» Replies: 24
» Views: 13,726
San Franciso Region Outag...
Forum: Announcements
Last Post: mark_talluto
05-09-2023, 03:31 AM
» Replies: 1
» Views: 1,589
Error, CDB_Header checksu...
Forum: General
Last Post: cpuandnet
02-01-2023, 05:00 AM
» Replies: 4
» Views: 2,147
CDBCache sync from local ...
Forum: General
Last Post: Hendricus
01-29-2023, 09:39 PM
» Replies: 2
» Views: 1,570
All regions receiving upd...
Forum: Announcements
Last Post: mark_talluto
12-01-2022, 01:54 AM
» Replies: 1
» Views: 1,265
Error Getting subscriptio...
Forum: General
Last Post: Linda Lu
11-28-2022, 05:13 PM
» Replies: 1
» Views: 1,254

 
  cdb_sendEmail
Posted by: mark_talluto - 11-07-2023, 09:57 PM - Forum: General - No Replies

Hi folks,

This API, as it has been designed, will no longer serve anyone outside of Canela. Our email provider, SendGrid, requires customers to update our profiles for security reasons. The changes broke our use of the API as well.

One future solution is for us to allow all of you to use your own SendGird API key. I am sorry for any inconvenience this may cause.

-Mark


  cdb_sync & cdb_lookupvalue
Posted by: JereMiami - 10-26-2023, 04:01 PM - Forum: General - Replies (1)

Are these not working? San Francisco. 

lookupvalue:  "Error: There was a problem getting a response from the server for cdb_lookUpValueCloud." 

sync gives me: "Error: Can not get cloud sync index. We appear to be offline." 


  cdb cdb_sendEmail
Posted by: JereMiami - 10-05-2023, 01:57 PM - Forum: Bug Reports - No Replies

Q: Does cdb cdb_sendEmail work?  I can't seem to send an email with this command, even using just the first three inputs (to, from, subject). 

cdb_result("response") just returns "FALSE."

An email is sent to verify a new account. So that works. Just I can't get this command to send one.


  San Franciso Region Outage
Posted by: mark_talluto - 05-09-2023, 12:22 AM - Forum: Announcements - Replies (1)

Hello everyone. We are experiencing an outage in the San Francisco region. We believe the issue is due to our cloud provider being unable to resolve DNS requests. They are working on the issue.

https://status.digitalocean.com/

We will monitor the situation closely and update you when there is a resolution to the problem.

No other regions have been affected by this issue.

-Mark Talluto


  Error, CDB_Header checksum did not match.
Posted by: cpuandnet - 01-28-2023, 09:49 PM - Forum: General - Replies (4)

Is anyone else also getting error CDB_Header checksum did not match using the latest LiveCloud toolkit (2.7.8).  I've even tried creating a blank test project from LCM and opening it in LiveCode without any modifications and I still get the error.  I'm using LiveCode Win 9.6.8.

Thank you,

Tim


  CDBCache sync from local to cloud
Posted by: Hendricus - 01-27-2023, 06:15 PM - Forum: General - Replies (2)

Dear LiveCloud users,

I am a bit confused about how the CDBCache should be working. I may have the wrong understanding from the documentation and what I get with the code. Maybe someone can point me in the right direction.

My application starts after the login with checking to start with syncing updated records if authentication status with the cloud succeeds and then go into the first card, or just straight go to the first card if authentication status with the local database succeeds.


Code:
get cdb_auth(tEmail,tPassWord,"User")
put cdb_authStatus() into tAuthStatusA
if tAuthStatusA["cloud"] then
  cdb_loadTable
  ...
else
  if tAuthStatusA["local"] then
     cdb_loadTable
     ...
  end if
end if
...

The user can update records and these are applied to the local database first, and then synced to the cloud using cdb_batchSync(tInputA).
All have been working just fine when there is an internet connection, passing the cloud authentication at the start. I can use different devices and their local database is always synced via the cloud database. But when I put my laptop in airplane mode (no internet) it passes the local authentication and the call to cdb_batchSync isn't being processed. (This is testing in the development environment, working from within the LiveCode IDE.) I assumed from the documentation that the missed transactions, to sync the cloud database with the local changes (as the source), will be cached. When the application would start the next time, my laptop not being in airplane mode (so WITH an internet connection), the cached data update would then be applied to the cloud database. This never happens though.

Is there a different way I should work with this, keeping database content synced via the cloud across different devices (when sometimes a device is being used without an internet connection)? Any help to understand this better I would appreciate very much.


  All regions receiving updated libraries
Posted by: mark_talluto - 12-01-2022, 12:29 AM - Forum: Announcements - Replies (1)

Hi Folks,

I want update you that we are in the process of updating all the regions with updated libraries.

The main change is that emails for new developer and user accounts will now store emails with all characters store in lowercase.
We have received feedback that people could not remember their email casing. This caused frustration.

To be clear, we are still supporting full case sentivity for passwords. Nothing is changing there.

We also changed how authKeys work. We no longer update the initializeCanelaDB handler in your apps. This model has been deprecated. This change alone will prevent the errors related to not being able to decrypt your config file. In the past, the key used for encryption was changing based on the last signed in user in your app. This could make it difficult to recover from.

What else are we working on for the near future?

We are reworking our APIkey system. The update will prevent sign-ins from different apps that use LiveCloud on the same computer from changing the API key forcing authorization again.

The downtime should be minimal with most of your clients not even noticing.

Please respond here if you have any questions.

-Mark


  Error Getting subscription info: Failed to download server response
Posted by: JereMiami - 11-27-2022, 12:16 PM - Forum: General - Replies (1)

Got a new LCM error on a Rain subscription: 

"Error Getting subscription info: Failed to download server response"


  Regions beefed up
Posted by: mark_talluto - 10-10-2022, 09:52 PM - Forum: Announcements - No Replies

I have a short FYI post.

We recently increased the compute, RAM, and SSD storage on every region.
This will provide much needed capacity for both LiveCloud and Appli users.

-Mark


  Create Account
Posted by: lemodizon - 08-07-2022, 07:11 AM - Forum: General - Replies (2)

Hi,

I'm newbie here to use this livecloud. unfortunately upon creating my account I have problem in choosing "Region" my region is not included in the list.

My region is in ASIA - Philippines.

can still try this livecloud as a  (starting tier - mist (free)



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