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LCM: "Please inform Canela about this"
JereMiami
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#1
05-21-2022, 07:09 PM (This post was last modified: 05-21-2022, 07:52 PM by JereMiami.)
Hey all: 

Weird response stuff today. 

Logging into LiveCloud Manager gives me this response:

"Incorrect email or password. Please make sure your email and password are correct and try again."

Resetting my password yields this response: 

"Failed to reset password. There was a problem getting a response from the server for cdb_forgotAccountPassword. Please inform Canela about this."

In logging in from LiveCode standalone using developer authentication, I get this: 

"Error. The server response could not be downloaded at this time. - could not receive nonse value." 

I'm on the US-San Francisco region.  This was on my Windows version, which is what I have always used. I also just downloaded LCM to my Mac and received the same responses.
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clarencemartin
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#2
05-21-2022, 08:12 PM
This is a problem that affects both Appli and LCM LiveCloud.
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JereMiami
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#3
05-22-2022, 10:49 AM
Everything is back as it should be from my end. No errors received this morning from the standalone and I am able to login into LCM.
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clarencemartin
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#4
05-22-2022, 11:25 AM (This post was last modified: 05-22-2022, 11:32 AM by clarencemartin.)
Appli will no longer accept Project Codes.
the previous posting should read - The Appli Player will not accept project Codes. The IDE seems to be working fine.
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mark_talluto
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#5
05-22-2022, 08:48 PM (This post was last modified: 07-25-2022, 09:41 PM by mark_talluto.)
Hello Clarence and JereMiami,

I verified that the SFO region is healthy and happy. After receiving more details from Clarence, I think your two issues are not connected. I think he found a bug in Appli that needs attention.

The regions reset themselves automatically. This may have resolved a hanging instance for you JereMiami.

-Mark
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JereMiami
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#6
05-23-2022, 01:08 PM
(05-22-2022, 08:48 PM)mark_talluto Wrote: Hello Clarence and JereMiami,

I verified that the SFO region is healthy and happy. After receiving more details from Clarence, I think your too issues are not connected. I think he found a bug in Appli that needs attention.

The regions reset themselves automatically. This may have resolved a hanging instance for you JereMiami.

-Mark

It's back to giving the same errors today as it did Saturday. Sunday worked just fine all day. Standalone gives "Error: The server response could not be downloaded at this time - could not receive nonse value." And LiveCloud Manager cannot login under my credentials or reset my password.
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clarencemartin
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#7
05-23-2022, 01:12 PM
This happened to me this morning also.
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clarencemartin
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#8
05-23-2022, 02:46 PM
See attached Videos showing Login Problems.
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JereMiami
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#9
05-23-2022, 03:32 PM
I could not see your video. But, LCM and my standalone are still sending these errors. Again, worked fine yesterday, but not the day before or today.
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clarencemartin
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#10
05-23-2022, 04:08 PM
Both the LiveCloud LCM and Sppli logins are now operating.
I just tested them.
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